How We Work
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- How We Work
Communication
We appreciate that great communication is crucial for getting things right; and the team is available through all normal channels.
We work India office hours, not UK hours, so that in our mornings we can get on with our work quietly and efficiently, whilst in our afternoons, (UK’s mornings), our UK clients are more likely to contact us.
However, the UK office at Ripe Chartered Accountants is also able to assist.
Process
We follow documented procedures accredited to ISO 9001:2015, ensuring an ethos of continuous improvement.
Process
We follow documented procedures accredited to ISO 9001:2015, ensuring an ethos of continuous improvement.
Controls
Quality Controls Are Embedded In Our Systems:
- All work is reviewed before sent to clients.
- All staff receive regularly training, sharing on-line courses and webinars with the London team.
- All staff have access to Croner-I’s online resources supporting accounts, tax etc
- We use one of the UK’s leading accounts technical Support Company’s work programs, Mercia.
- We use some of the best software available:
- Digita, a Thompson Reuters company, for statutory accounts and tax.
- Xero, Quickbooks and Sage for bookkeeping and VAT.
- Brightpay for Payroll.
- All the client information shared on the emails is encrypted for data security purposes.
- Data is stored within the encrypted cloud-based servers hosted within the UK.
- We are GDPR compliant.
We follow documented procedures in accordance with the International Quality System ISO9001: 2015
